Policy Language

Perfect Policy Language
Everytime.

Claims Letters™ makes it easy for letter writers and reviewers to apply and adjust desired policy language seamlessly, while editing their letters.

The Policy Language Tool

Policy language
at your fingertips

Whether your team is writing or reviewing letters, or editing templates, the Policy Language Tool makes it easy to browse applicable policy forms, search the contents, and add and remove sections and lines of policy language.

No need to copy and paste, or spend hours re-formatting, ever again.

Your Policy Library

Your policy forms.
Organized for claims.

We digitize the policy forms relevant to your claims correspondence, and organize them in a policy library in your Claims Letters™ account. Those forms are then associated with your products so the appropriate language is readily available to your team.

This means your claims team is always working with the correct policy forms for each claim.

Behind the Scenes Automation

  1. Claim

    Identifies the product.

  2. Product

    Connects to the policy.

  3. Policy

    Makes the base form and endorsements available to the letter writer or reviewer

Base FormEndorsements
How It Works

Pre-Approved where possible.
Custom where needed.

Standardize language that is used repeatedly, while enabling users to easily add and remove applicable policy language as needed.

Pre-Approved Policy Language

Automate time-consuming letters with ease.

Policy language is pre-selected within a template for each product version. When a letter needs standard or repeated language, the relevant selection is already in place, and pre-approved.

Your organization determines whether that language remains locked or can be edited.

Selected by productLocked or editable
Custom Policy Language

Adapt to the claim at hand.

For letters requiring customization, writers and reviewers can search and browse the applicable policy forms, then add or remove the language the correspondence needs.

Make those selections within the letter, without switching documents or copying and pasting.

Search and browseAdd or remove
The Details Matter

Policy precision.
Correspondence consistency.

Digitized forms give your organization control over how policy language is presented, from the reference to the formatting of the passage itself.

Form References

Include the form title or description before the policy language citation.

Page References

Reference the source page number for the respective passage of policy language.

Letter-Ready Layout

Adapt narrow, two-column policy forms to your standard letter layout or custom formatting.

Your Formatting Standards

Customize font family, size, and indentation for a consistent presentation across correspondence.

See How It Works

Bring your policy language into the workflow.

Explore how your policy forms, templates, and editing controls can work together to simplify claims correspondence.